Frequently Asked Questions

Frequently Asked Questions

We know that reaching out for therapy or supervision can bring up a lot of questions. This page is here to help make the process feel a little clearer and easier by answering some of the questions people often have when they are getting started.

Questions We’re Often Asked

Do you offer in-person or telehealth sessions?

Healing Servant Team offers in-person counseling in Phoenix. Telehealth services may also be available depending on therapist, service type, and client needs.

Where are you located?

Healing Servant Team is based in Phoenix, Arizona. More location details can be provided when you reach out to begin care.

What ages do you work with?

We offer support for children, teens, adults, couples, and families.

What services do you offer?

Our services include therapy for children, teens, adults, couples, and families, as well as trauma-informed, somatic, and attachment-based care. We also offer supervision for associate-level clinicians and hope to expand into workshops and events.

Do you take insurance?

We accept many major insurance plans and also offer private pay options. Please contact us if you would like help understanding your next step.

Do you offer private pay options?

Yes, private pay options are available.

How do I know which service is right for me?

If you are unsure where to begin, we are happy to help. We can learn more about what you are looking for and help guide you toward the therapist, service, or next step that may be the best fit.

Can I request Kristi specifically?

Yes, you may request Kristi specifically. Availability may vary, and we are also happy to help guide you if another service or support option may be a better fit for your needs.

What if I am not sure where to begin?

That is completely okay. Many people are unsure where to start. Reach out, and we will help guide you toward the next step.

How do I get started?

The first step is reaching out to Healing Servant Team. From there, we can answer questions, learn more about your needs, and help you get connected.

How long does it usually take to hear back after I contact the practice?

We do our best to respond to inquiries within 1–2 business days.

Do you offer supervision for associate-level clinicians?

Yes, supervision is available for associate-level clinicians who are seeking thoughtful, grounded, trauma-informed support in their professional development.

What is supervision like?

Supervision is warm, reflective, and clinically grounded. It is a space for case consultation, ethical reflection, clinical growth, and the thoughtful formation of the therapist.

Do you offer workshops, classes, or events?

Offerings are in development. Please check back soon or contact us if you would like to learn more about future workshops, classes, and events.

Still Have Questions?

If you don’t see your question here, feel free to reach out. We are happy to help.